Your factory doesn't lack capability. It lacks a system that makes buyers see it.
International buyers compare suppliers side by side before they ever contact one. Broken links, thin product pages, missing certifications, and unanswered inquiries send them to a weaker competitor with a better storefront. We fix the store, then run the conversations, so capability turns into inquiries and inquiries turn into orders.
What it costs to stay invisible.
Every month your store underperforms, buyers you never meet place orders with factories you outproduce. The gap is rarely price or quality. It's presentation and follow-through: the three seconds a buyer gives your homepage, and the 24 hours your reply either lands in or misses. Both are fixable. Neither fixes itself.
The chain we build: strength → trust → inquiry → pipeline.
Diagnose
Score your store across 10 dimensions, /100, against what buyers actually check
Build
Rebuild storefront, product pages, and trust assets in 90 days
Convert
Manage inquiries with professional response standards and follow-up cadence
Scale
Track every opportunity in a pipeline that runs on system, not memory
| Stage | What we do |
|---|---|
| Diagnose | Score your store across 10 dimensions, /100, against what buyers actually check |
| Build | Rebuild storefront, product pages, and trust assets in 90 days |
| Convert | Manage inquiries with professional response standards and follow-up cadence |
| Scale | Track every opportunity in a pipeline that runs on system, not memory |
This is the Zed Trust-to-Order System, the same method behind our Amazon work. One method, two marketplaces.
A storefront alone doesn't win orders. Money is won or lost in the inbox.
Pillar 1, Buyer Acquisition: the store itself. Homepage architecture, product page depth, certifications and factory evidence, visual standards, keyword coverage. Everything a buyer verifies before deciding you're real.
Pillar 2, Buyer Communication Management: what happens after the click. Inquiry triage, response quality and speed, quotation follow-up, sample-stage management, and a tracked pipeline so no serious buyer ever goes quiet unanswered. Your team stays in control of commercial decisions; we run the system around them.
Published pricing. Three ways in.
/100 Forensic Diagnosis + Blueprint
$1,200
one-time
Manual 10-dimension scored audit, written buyer-acquisition blueprint, 45-minute interpretation call, 5 working days
90-Day Store Build
$3,500
one-time
Full storefront and product-page rebuild executed from the blueprint, nothing goes live without your approval
Build + Buyer Communication Management
$5,000 setup
+ $1,200/month
The build plus ongoing inquiry management, weekly pipeline reporting, and coaching. 3-month minimum commitment
Credit rule
The $1,200 diagnosis credits in full toward the 90-day build if you proceed within 60 days. If the report convinces you, it was free. If it doesn't, the map is yours to execute yourself.
Premium Partnership
From $9,000, scoped individually to your factory's starting point, capacity, and target buyers.
Who does what.
We work with your Alibaba account through delegated access or guided changes, whichever you prefer. Ad spend is yours, paid to the platform directly, never marked up. All commercial decisions, pricing, MOQs, and terms stay yours; we advise, you decide. Approvals within 24 hours keep the 90-day clock honest on both sides.
FAQ
Do you need our Alibaba login?
Either delegated sub-account access or guided changes through your team. Both work; access is faster.
Is advertising spend included?
No. Ad budget is separate, paid by you to Alibaba directly, with no markup from us. We recommend a modest test budget once the store can convert the traffic.
Can we stop the monthly management after two months?
The minimum commitment is 3 months, and we say so up front because the system needs that long to prove itself: month one sets standards, month two reaches quotation and sample stage, month three is when the pipeline shows its real shape. A conclusion drawn earlier, good or bad, isn't accurate.
Do you work in English or Chinese?
Both, natively. Your factory team works with us in Chinese; your international buyers experience professional English. That bridge is the product.
Not included, stated up front: platform fees and ad spend, product photography travel beyond agreed scope, commercial negotiations conducted on your behalf without your sign-off, and any promise of inquiry counts or order volumes. Anyone who guarantees you numbers is selling a promise they don't control.
You talk to the person doing the work.
The person who audits your store, writes your blueprint, and reviews your inquiry threads is the founder, based in Guangzhou, working between your factory floor and your buyers' inboxes since 2013. No account managers, no handoffs.
Start where every engagement starts: see your store the way a buyer sees it.
Free and anonymous: the 10-question self-check, five minutes, no contact details required. Ready for the full picture: the /100 Forensic Diagnosis, $1,200, creditable toward the build.
Zed Concept · Guangzhou · UAE · Founder-led since 2013